The uptake of technology is very likely to determine whether a company is set to be a winner or a loser in the post-COVID-19 world. Here are some ways you can adapt and transform your brokerage practice to help retain clients and win new business.
Unfortunately, many employee benefits brokerages are behind the curve when it comes to enjoying the fruits of tech. And we are not even talking about something as advanced as AI. Some have yet to get started with Digital Transformation. Ouch! Tech jargon can be off-putting, but this one is really easy to understand.
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